Complying with the BCACC’s guidelines, Registered Clinical Counsellors (RCC) who use social media must have a social media policy. You are encouraged to review Growing Minds Counselling and Consulting Ltd.'s social media policy, which outlines how we manage online interactions. 

 

Privacy and confidentiality: we recognize the importance of privacy and confidentiality in counselling. Therefore, we ask that clients not disclose personal information or identifying details about their therapy sessions or other clients on our social media channels.

Respectful communication: we ask that clients to communicate respectfully and constructively on our social media channels. Any form of harassment, bullying, or discrimination will not be tolerated.

Professional boundaries: we ask that clients maintain appropriate professional boundaries when interacting with our therapists on social media.

Personal responsibility: clients are responsible for their conduct on our social media channels. Growing Minds Counseling and Consulting will remove any posts or comments that violate this policy or are otherwise deemed inappropriate.

Social media: we encourage clients to use social media responsibly and ethically. Clients should avoid using social media during therapy sessions and should not rely on social media as a substitute for in-person counselling.

Business review websites/client testimonials: According to BCACC’s Standard and Advertising Services, counsellors should never solicit testimonials from clients or anyone who may be vulnerable to undue influence. Therefore, due to confidentiality, Growing Minds Counselling and Consulting will not ask for client testimonials from their clients, nor will they respond to reviews posted on any business listing sites, whether positive or negative. Confidentiality is an essential part of therapy, and our ethics code does not allow requesting testimonials from clients. However, you are welcome to share your thoughts and experiences with anyone you choose, in any form you prefer. If you decide to write a review on a business listing site, please be aware that you may be sharing personal information in a public forum period to protect your privacy. It is recommended that you use a pseudonym that is not linked to your regular e-mail address or friends’ network.

E-mails: e-mail is not a secure means of communication. Therefore, we suggest you limit your use of e-mail to scheduling and general inquiries. If you choose to communicate with me via e-mail, please be aware that your e-mails and ours are retained in the logs of our Internet service providers. Although it is unlikely that anyone will access these logs, they may be available to the system administrators of the Internet service provider.

 

Clients agree to comply with this policy and all other applicable laws and regulations by using our social media channels.

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Growing Minds Counselling and Consulting reserves the right to update this policy at any time. We encourage you to discuss any questions about this document with your counsellor. The social media policy was adapted from the social media policy of Keely Kolmes, Psy.D.,